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RETURNS

RETURNS

Returns & Exchanges:

  • If you wish to return the goods, you are entitled to do so, for any reason within 14 days following delivery of the items.
  • You can obtain a full refund of the purchase price of the delivered items provided that the items has not been used; its tags and labels remain fixed to the items and that it is returned in a resaleable condition in original package.
  • If you wish to exchange your order, you are entitled to do so, within 30 days following delivery of the items 
  • In case of returning any goods shipping will cost you.

We do NOT accept responsibility for lost shipments sent without tracking.

Your returns checklist:

  • Pack your item securely
  • Use a registered or traceable postal service - we are not liable for returned goods which are not received
  • Please do not return used gloves

Address:

Alpa Gloves Kft. / Pál Éva

Szamos utca 7.

1202 Budapest, Hungary

Tel: +36 30 2809943

email: info@alpagloves.hu or alpagloves@gmail.com

Opening hours: Monday - Friday 10.00 - 15.00

When contacting Customer Services, please quote:
1. Your order reference number (please refer to your Dispatch Note or Order Confirmation email)
2. The item(s) you are returning

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